Privacy Policy

This Privacy Policy describes how BAAC (Bipasha Art and Craft), operating through www.baac.co.in, collects, uses, and protects your personal information.

We value your trust and are committed to safeguarding your privacy in compliance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and the General Data Protection Regulation (GDPR) (for EU residents).

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following information:

Personal details: Name, date of birth, and contact details (email, phone number, postal address).
Transactional information: Order details, payment information (processed securely through third-party gateways).
Preferences and interests: Product preferences, wishlists, or browsing behavior.
Technical data: IP address, browser type, operating system, and website usage data (through cookies or analytics tools).

We only collect data necessary for providing our services or fulfilling a legitimate business purpose.

2. How We Use Your Information

Your data helps us deliver a smooth and personalized experience. We may use it to:

Process and fulfill your orders
Improve our products, services, and website functionality
Send promotional emails about new collections, offers, or updates (with your consent)
Respond to inquiries and provide customer support
Conduct internal analytics and research
Comply with legal and regulatory requirements

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

3. Legal Basis for Processing (For GDPR Compliance)

We process personal data based on the following legal grounds:

Consent: When you voluntarily subscribe to newsletters or share information.
Contractual necessity: To process your orders and provide requested services.
Legitimate interest: To improve user experience, prevent fraud, and maintain security.
Legal obligation: To comply with tax, accounting, or regulatory requirements.

4. Data Security

We employ appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

Our website uses SSL encryption and secure third-party payment gateways to ensure safe transactions.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your jurisdiction, you have the right to:

Access, correct, or update your personal information
Request deletion of your data (“Right to be Forgotten”)
Withdraw consent at any time (for marketing or data collection)
Restrict or object to processing
Request data portability

To exercise any of these rights, please contact us at privacy@baac.co.in. We will respond within a reasonable time as required by applicable laws.

7. Cookies and Tracking Technologies

Cookies help us enhance your browsing experience by remembering your preferences.

You can choose to accept or decline cookies through your browser settings.

However, disabling cookies may affect certain functionalities of the website.

For more details, please review our Cookie Policy (if applicable).

8. Third-Party Links

Our website may contain links to other websites.

Please note that we have no control over those sites, and this Privacy Policy does not apply to them. You should review the privacy policies of those websites before sharing any personal information.

9. Data Transfers

If we transfer your personal data outside India (for example, to hosting or payment partners), such transfers will occur in compliance with applicable data protection laws and with appropriate safeguards in place.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons.

All updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Last Updated: October 2025

11. Contact Us

If you have any questions or complaints regarding this Privacy Policy or your personal data, please contact us at: contact@baac.co.in